Our Story
Creating genuine Italian pizza with passion since the late eighties
From Naples to Your Neighborhood
'Crust & Ember Pizzeria' began with a simple dream: to bring authentic Neapolitan pizza to London. Founded by the Carter family in the mid-80s, our pizzeria started as a small, family-operated spot with recipes handed down through generations.
Oliver Wilson (now known as Isabella Carter), our founder, learned the art of pizza-making during travels across Italy, studying under master pizzaiolos in Naples—the birthplace of pizza. Upon returning to the UK, she was determined to recreate the magic of true Italian pizza, using traditional methods and the finest ingredients.
What began as a modest 12-seat pizzeria has grown into a beloved local institution, but our commitment to quality and authenticity has never wavered. We still use the same wood-fired oven techniques, make our dough fresh daily, and source the highest quality ingredients we can find.
Today, 'Crust & Ember Pizzeria' remains family-owned and -operated, with the second generation of the Carter family now leading our passionate team. While we've embraced some modern innovations, the heart of our business remains the same: creating delicious, authentic pizza that brings people together.
Our Values
Quality Ingredients
We source the freshest, highest-quality ingredients, working with local farmers and Italian importers to ensure authentic flavors.
Traditional Methods
Our pizzas are crafted using time-honored techniques, with dough that's fermented for 48 hours and baked in authentic wood-fired ovens.
Community Focus
We believe in being more than just a restaurant—we're an active part of our community, supporting local initiatives and creating a welcoming space for all.
Sustainability
We're committed to environmentally responsible practices, from reducing food waste to using eco-friendly packaging and supporting sustainable agriculture.
Meet Our Team
The passionate people behind our delicious pizzas
Isabella Carter
Owner & Head Chef
Second-generation owner who trained in Naples and has been perfecting our recipes for over a decade and a half.
Isabella Rossi
Executive Chef
Trained in Italy and brings 12 years of culinary expertise to our kitchen, specializing in seasonal specialties.
Luca Moretti
Master Pizzaiolo
Born in Naples, Luca has been crafting perfect pizzas for over two decades and trains all our pizza chefs.
Eva Chen
Restaurant Manager
Ensures every guest has an exemplary dining experience and leads our front-of-house team with warmth and efficiency.
Mateo Kim
Sommelier & Beverage Director
Curates our beverage program, focusing on Italian juice blends and perfect pizza pairings.
What Our Customers Say
The most authentic Neapolitan pizza I've had outside of Italy. The crust is delightfully chewy with those charred spots unique to a wood-fired oven.
Oliver Green
I love that 'Crust & Ember Pizzeria' uses local ingredients and sustainable practices. You can taste the difference in every bite. Their seasonal specials are always something to look forward to!
Emma Clark
Been coming here for years and the quality never wavers. The staff treats you like family, and the pizza... simply heavenly. Don’t miss the Truffle Mushroom pizza!
Daniel Park
Awards & Recognition
Best Pizzeria in Karlport
Local Food Awards, 2017-2021
Top 50 Pizzerias in the UK
National Restaurant Guide, 2020-2022
Authentic Neapolitan Pizza Certification
Associazione Verace Pizza Napoletana, 2017
Sustainable Business Practice Award
Regional Green Business Association, 2021
Come Visit Us
Experience the taste of authentic Italian pizza in a warm, welcoming atmosphere