These Terms & Conditions (the Terms) govern your access to and use of the website operated by Crust & Ember Pizzeria (the Company, we, us). By placing an order or browsing our site at elmwatchregistry.sbs, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the site.
1. Services and eligibility. We provide pizza, sides, beverages and related services for delivery or pickup. You must be at least 18 years old or have parental permission to place an order and provide accurate information about your address for delivery. You agree to use the service only for legitimate purposes and in compliance with applicable laws in United Kingdom and local regulations in London 43 Regent Street.
2. Ordering and payments. Prices shown on the site are in £ and are inclusive of applicable taxes where required by law. By submitting an order, you authorize us to charge the selected payment method for the order total, including delivery charges and any applicable service fees. We may require additional verification for large or unusual orders. If you have a discount or promo code, you must apply it before completing the checkout; we reserve the right to invalidate codes in certain circumstances.
3. Delivery and pickup. Delivery times are estimates and depend on traffic, weather, and order volume. We strive to deliver within the stated window, but delays may occur. If you are not available at the delivery address, the driver may leave the order at the door or return the order to the store at our discretion. You are responsible for providing accurate delivery instructions and ensuring someone is available to receive and sign for the order where required.
4. Intellectual property. All content on the site, including text, graphics, logos, images, and software, is the property of Crust & Ember Pizzeria or its licensors and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial use only, provided you retain all notices and do not modify the material.
5. Prohibited conduct. You must not use the site or services to engage in illegal activities, to infringe the rights of others, or to disseminate fraud, malware, or excessive spam. You may not imitate, misrepresent, or disguise your identity or mislead others about the origin of content or orders. We reserve the right to suspend or terminate your access to the service for violations of these Terms or any applicable laws.
6. Changes to the Terms and menu. We may update these Terms from time to time. Any changes will be effective upon posting and will apply to orders placed after the update. We also reserve the right to modify our menu, prices, and delivery areas without prior notice, and to discontinue items at our discretion.
7. Data privacy. Your personal information is governed by our Privacy Policy. By using the site, you acknowledge that we may collect data such as contact details, order history, device information, and location data to process orders, improve our services, and comply with legal obligations. We use reasonable security measures to protect your information but cannot guarantee absolute security.
8. Limitation of liability. To the extent permitted by law, the Company and its affiliates are not liable for indirect or consequential damages, loss of profits, data loss, or business interruption arising from your use of or inability to use the site or services. Our total liability for any claim arising out of these Terms shall not exceed the amount paid by you for the relevant order, if any.
9. Indemnification. You agree to indemnify, defend, and hold harmless Crust & Ember Pizzeria, its officers, employees, and agents from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your use of the site, violation of these Terms, or infringement of any third party rights.
10. Third-party content and links. The site may include links to third-party websites or services. We do not endorse or assume responsibility for such third parties, and your use of them is at your own risk. We are not liable for any content, products, or services offered by these third parties.
11. Governing law and dispute resolution. These Terms are governed by the laws of United Kingdom without regard to its conflicts of law rules. Any disputes arising from these Terms or your use of the site shall be resolved in the competent courts of London or through applicable alternative dispute resolution mechanisms.
12. Contact information. If you have questions about these Terms or your order, you may contact us at +44 20 7946 0958 or via the contact page on elmwatchregistry.sbs. Please note that we respond to messages during business hours and aim to address issues promptly.
13. Last updated. These Terms were last updated on a recent date to reflect current practices. If a specific date is shown, it shall apply to all orders and interactions thereafter until the next update.
By continuing to use our site and place orders, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
Store location: 43 Regent Street, London, W1B 5AH, United Kingdom.