Welcome to Crust & Ember Pizzeria's privacy policy. We are a pizzeria committed to protecting your personal data and ensuring a transparent experience when you visit elmwatchregistry.sbs or use our services. This policy describes what information we collect, how we use it, and what choices you have. It is written for customers and visitors in our local operations, and applies to visits to our online platforms and any orders placed with us.
Information we collect
We may collect the following categories of data when you interact with our site or place an order for takeout or delivery:
- Contact details: name, email address, phone number, and delivery address. If you place orders, we store the address to speed future orders.
- Order information: items ordered, quantities, prices, order history, payment method (processed by our payment partner), and delivery instructions.
- Technical data: device type, browser, IP address, language preferences, time zone, and log data related to site usage.
- Preferences and communications: messages you send to us, feedback, and your preferences about pickup or delivery timing and sauce or topping options.
How we use your information
We use your data to provide and improve our services, including:
- Processing orders and delivering meals, including confirming orders and providing receipts in your currency (£).
- Communicating with you about orders, promotions, or changes to our services.
- Analyzing site usage to improve menu design, user experience, and operational efficiency.
- Preventing fraud and ensuring the security of our platforms and payments.
- Compliance with applicable laws and regulatory obligations.
Cookies and tracking technologies
We use cookies and similar technologies to remember you, customize content, and analyze site usage. You can manage cookies through your browser settings. Some essential cookies are required for functions like processing orders and maintaining session security. We do not use cookies for crypto-related purposes or advertising without your consent.
Data sharing and international transfers
We may share your information with trusted partners who help us operate the site and fulfill orders, including payment processors and delivery partners. We require these partners to protect your data and use it only for purposes described in this policy. Your data may be transferred to servers in United Kingdom or other jurisdictions. If such transfers occur, we rely on standard contractual clauses or other lawful means to provide adequate protection.
Your rights and choices
You have the right to access, correct, or delete your personal data, subject to legal exceptions. You may request to object to or limit processing, or withdraw consent where applicable. For account-related data, you can update your details through your profile or contact us using the details provided below. When you unsubscribe from marketing communications, we will honor your request promptly.
Data retention
We retain personal data for as long as necessary to provide our services, resolve disputes, enforce our agreements, and comply with legal obligations. In general, order and contact data are kept for a period of several years as required by local regulations. After this period, data is securely archived or deleted.
Security
We implement reasonable security measures to protect your data from unauthorized access, loss, or disclosure. This includes administrative, technical, and physical safeguards and encryption for sensitive information where appropriate. While no system is completely secure, we strive to minimize risks and promptly respond to any security incident with appropriate actions, including notifying affected individuals when required by law.
Children
Our services are intended for general audiences and not directed at children under the age of 16. We do not knowingly collect personal data from children. If a parent or guardian believes we have inadvertently collected such information, they may contact us to have it removed.
How to contact us
For questions about this policy or your data, please contact us at +44 20 7946 0958 or through our website at elmwatchregistry.sbs. Our physical address is:
43 Regent Street, London, W1B 5AH, United Kingdom.
Updates to this policy
We may revise this privacy policy from time to time. When we make significant changes, we will provide notice on our site and update the “Last updated” date below. Last updated: October 6, 2025.
Additional notes for pizza lovers
We are a Pizzeria-focused service that values your time and trust. We aim to make ordering seamless and enjoyable while respecting your privacy and preferences. If you choose to join our loyalty program or receive special offers, we will clearly explain the data used and obtain your consent when needed. We do not share personal data for unrelated marketing purposes without your explicit permission, and you can opt out at any time. For juices beverage options, we ensure descriptions reflect beverages like juice or lemonade in our menu communications and do not reference juiceor juice.
Thank you for choosing Crust & Ember Pizzeria for your meals. We are committed to safeguarding your information and offering you a pleasant culinary experience at London, United Kingdom.